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Cookies and our web site  

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.​ . Site-visitors have the opportunity to accept or decline non-essential cookies on our web site. 

We use  cookies for important reasons, such as

  • To provide a great experience for your visitors and customers.

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform(that we use).

  • To ensure our platform is secure and safe to use.

The following cookies are placed on our site:

  •  XSRF-TOKEN  -  Used for security reasons - Essential cookie

  • hs  - Used for security reasons - Essential cookie

  • SSR-caching   - used to indicate the system from which the site was rendered - Essential cookie

  • _wixCIDX  - Used for system monitoring/debugging  - Essential cookie

  • _wix_browser_sess - Used for system monitoring/debugging session - Essential cookie

  • consent-policy  - Used for cookie banner parameters - Essential cookie

  • TS* - Used for security and anti-fraud reasons - Essential cookie

  • bSession - Used for system effectiveness measurement - Essential cookie

  • fedops.logger.sessionId - Used for stability/effectiveness measurement - Essential cookie

  • Analytics cookies (third party cookie ie GOOGLE) Analytics cookies give us information about the pages of our site that you’ve visited. This in turn will help us to make improvements to our site based on how it’s actually being used.

For more information on cookies and how to manage them please  visit  All About Cookies

Privacy Policy

We believe in being transparent with our donors. By reading the information set out below you will understand why we ask for personal details and how it is used.

Who are we ( Helping Aid) (“We”) are committed to protecting and respecting your privacy. We understand that your privacy is Important. When you give us your personal details by making

a donation for instance or when you support any of our projects or register for any of our events – you may receive follow up information from us directly relevant to the project, including how your donation is being used.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Our Data Controller is: Helping Aid, Newton Hill House, Newton Hill Road, Leeds, LS7 4JE

Information we collect from you

We will collect and process the following information that you provide us with:

Information about you that you give us by filling in forms, by downloading and completing standing order forms, by completing our online contact form or when corresponding with us by phone, e-mail or any other form of communication such as social media etc. The information you give us may include your name, contact details (such as address, e-mail address and phone number, DOB), your personal preferences, choices and requirements specific to particular requests or services, financial and credit card information if donations are made, or the name of the company you are contacting us from.

As mentioned above we make use of essential cookies on our web site they include technical information such as your IP address, how you interact with the web site for system effectiveness measurement, where the site request was rendered from as well as cookies  for security and  anti-fraud reasons. Non-essential cookies can be disabled.

You can make a request for your personal information that we hold.

Personal information collected  is used to :

  • respond to queries

  • providing services and/or information to you as our site visitor

  • keeping in touch with individuals or businesses that have contacted us

  • hosting and maintaining our website

  • preventing and detecting fraud and other criminal offences

  • for marketing purposes

  • for security purposes

Disclosure of Information

We use certain 3rd party services on our web site such as Google Analytic to show us how site visitors interact with our web site. Your IP address is anonymised. In the event that you do not want Google Analytics cookies  stored you need to change your settings. There is a possibility that you will not be able to access all features on our web site. You have the opportunity to  opt-out of Google Analytics by downloading and installing the browser plug-in available at the following link:

Data/information might be shared between  departments in our charity in order to fulfill requests or to complete transactions etc

Please note that we are in the process of setting up our social media page on Facebook .Social media sites also collect  personal information . In order to see what information is collected and how it is shared you need to visit Facebook and go through their data policy.


We will maintain the confidentiality of  personal information that you share with us  and we will  protect your confidential information in accordance with all applicable laws and regulations.

We have taken the necessary steps to make sure that the information provided by our site visitors and donors are safe.  Transmission of information via the internet is not completely secure thus we cannot guarantee the security of the information transmitted to our website. Therefore you need to understand the information that you transmit by using our web site is at your own risk.  When we receive your information/data we will store it securely. 

Information will only be shared in accordance with the law, ie if we are requested to do so by the authorities, or in relation to the terms of use of our site and any other  legal obligations that we have  and in order to protect the rights and property of Helping Aid.

For further information relating to our policies please contact us on

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